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Closed circuit television (CCTV) is installed at the Clements Surgery for the purposes of staff, patient and premises security. Cameras are located at various places on the premises, and images from the cameras are recorded.

This complies with the Data protection Act 1998.
Data Protection statement
1. The Practice Manager is the Data Controller per Section 4(4) of the Act.
2. CCTV is installed for the purpose of staff, patient and premises security.
3. CCTV may be used to monitor the movements and activities of staff and visitors whilst on the premises.
4. CCTV images may be used where appropriate as part of staff counselling or disciplinary procedures.

CCTV is used entirely for the safety of staff and patients. The cameras do not retain or store images.
Any access requests will be responded to by the Data Controller explaining this.

Complaints must be in writing, and addressed to the practice manager. Where the complainant is a third party, and the complaint or enquiry relates to someone else, the written consent of the patient or data subject is required.

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