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Closed circuit television (CCTV) is installed at the Clements Surgery soley for the safety and security of our patients and staff, to prevent and deter crime. Cameras are located at various places on the premises, and images from the cameras are recorded 24 hours a day. There are signs in the practice telling you that CCTV is in place.

This complies with the Data protection Act 1998.

Data Protection statement
1. The Practice Manager is the Data Controller per Section 4(4) of the Act.
2. CCTV is installed for the purpose of staff, patient and premises security.
3. CCTV may be used to monitor the movements and activities of staff and visitors whilst on the premises.
4. CCTV images may be used where appropriate as part of staff counselling or disciplinary procedures.

Retention of Images
CCTV is used entirely for the safety of staff and patients. Images are recorded 24 hours a day and stored on the hard drives of the recording devices which are situated in secure areas in which only the practice manager and those delivering technical support services have access to. 

The CCTV only records images, not audio.

All CCTV recordings are stored on our recording devices for 28 days before being deleted.

We will only ever share this information with the relevant authorities in connection with the safety and security of patients and staff. We will not share with any third parties. 

Visitors to the practice have the right to request to see images of themselves on CCTV as part of the request made under the privacy legislation. Like all subject access requests, it must be made in writing.

We have followed the CCTV guidelines produced by the Information Commissioers' Office.

Complaints must be in writing, and addressed to the practice manager. Where the complainant is a third party, and the complaint or enquiry relates to someone else, the written consent of the patient or data subject is required.

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